Is your freezer making strange noises? Are your sinks leaking for no discernible reason? It may be time to call in a technician. But what if you are not sure where to find reputable businesses with well-trained workers? Here are six things to keep in mind while searching for a good repair company.
1. Skills
It is a common misconception that a handyman can fix anything. In fact, many of them specialize in areas like plumbing or kitchen repairs so they can offer high-quality service for a particular niche. When searching for someone to rewire your attic or sharpen your garbage disposal blades, make sure you choose a professional with a history in your kind of appliance repair.
2. Brands
Repairmen are trained in most major appliance brands, but if you have an old or little-known washing machine model sitting in your laundry room, you may need to find a specialist capable of handling its unique needs. When you call a repair company, ask about brands before scheduling a home visit.
3. Parts
If you need a new hose or fridge compressor, will the company use factory-issued parts to replace it? There’s actually a whole set of pros and cons to original equipment manufacturer (OEM) parts; while they’re higher quality and longer-lasting than their non-OEM counterparts, they’re also more expensive and can take a while to be shipped. You will need to make a personal decision if OEM parts are right for you.
4. Location
You can often find better deals from local companies than big-name brands. This is because businesses in your area have stronger ties to the community and greater incentives to keep prices lean. Instead of looking for, say, laundry technicians in Georgia, look for appliance repair Lawrenceville.
5. Reputation
How happy are past clients with the company’s services? Look for reviews, ratings, and industry rankings that will give you an idea of both their prices and their professionalism. Do they show up on time for appointments? Do they provide accurate estimates? Are their workers courteous and efficient?
6. Guarantees
One of the most important aspects of choosing a repairman is making sure their repairs will hold even after they have gone. You do not want your heater to start clanging again in the middle of the night. Ask the company about service guarantees and their duration.
These are just six things to consider when choosing a repairman for your household appliances. The fate of your kitchen or washroom hangs in the balance, so make sure the company is up to par.