Last September 17, Georyl.Com was hacked.
At first, I thought there was just something wrong with my connection because the WordPress dashboard loaded differently. The screen layout was just one-columned when my settings was set at two columns. The left bar that contains all the options and commands had a different font-size and color, was shown in a list format, and the icons were missing. And my!!! It just took forever to load the page.
Then I noticed something in the status bar. It said “connecting to myblindstudioinfoonline .com.” I’d never heard of that site so I wondered why WordPress is connecting to it. Curious, I checked on my web site to see if I had a widget or script that includes it. I saw the script in the page source but still I can’t recall installing it.
I decided to search for the site on Google to know more about it but was alarmed to learn that it was actually a virus or malware that attacked GoDaddy sites sometime in April and May.
I immediately wrote an email to GoDaddy’s support, reporting the incident and asking for help for I am not internet savvy to know where the script was installed among all those WordPress files. I was thinking that they have an idea about it because they’ve been attacked by the same hacker a few months ago.
After sending the email, I again searched online to see if there are ways to remove the virus and luckily, I found a few sites that taught how to remove it. I followed the steps and after a while, I checked this web site and I was quite relieved when the results showed that it’s now clean. The WordPress dashboard was back to normal and it was loading normally now.
End of story? No, not yet. Actually, the interesting part has just begun.
When I checked my email the following day, I received an email from GoDaddy’s support staff and the message was:
Thank you for contacting Online Support. A WhoIs lookup of this domain name indicates that this domain name is neither registered nor hosted with us. If you are experiencing errors with this website, you will need to contact your current hosting provider. We appreciate your understanding on this matter.
Please let us know if we can assist you in any other way.
My first reaction was, “what?!!!”. Aren’t they my current hosting provider? What kind of reply was that?! I am really thankful for a lot of valuable information is just a few seconds away with Google or else, you probably won’t be reading this post right now.
I’m thinking of a host provider switch. Any recommendations?